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Sales

< 1 business day

Pricing, Enterprise plans and procurement.

sales@codecraft.dev

Support

~2h median

Bugs, account questions and anything that’s blocking you.

support@codecraft.dev

Security

< 24h

Vulnerability reports and security questionnaires.

security@codecraft.dev

Press & partners

2–3 days

Media, partnerships and speaking requests.

press@codecraft.dev

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SUPPORT COVERAGE · UTC

Around the clock. Almost.

Our team spans nine countries, so someone is online about 20 hours a day on weekdays — with on-call coverage for Team and Enterprise outages at weekends.

00:00

04:00

08:00

12:00

16:00

20:00

24:00

Lisbon

UTC+1

Berlin

UTC+2

Warsaw

UTC+2

Nairobi

UTC+3

Bangalore

UTC+5:30

Singapore

UTC+8

São Paulo

UTC−3

New York

UTC−4

Toronto

UTC−4

Browse the FAQ

Quick answers about plans, security and setup.

Browse the FAQ

Quick answers about plans, security and setup.

Check system status

Is something down? See live uptime first.

Check system status

Is something down? See live uptime first.

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